This policy applies to USA orders and outlines our shipping procedures. By placing an order, you agree to the terms below.
Shipping costs are calculated at checkout.
- Transit time: 3–5 business days (Monday to Friday)
- Order cutoff: 5:00 PM Eastern Standard Time (New York)
- Handling time: 1–2 business days (Monday to Friday)
We use UPS, USPS, or FedEx for delivery.
Cannot change delivery address once order is in transit. Contact us within 24 hours of ordering at support@goseiapparel.com to request changes.
Cancel orders before dispatch. If dispatched, refer to our refund policy.
- Reject damaged parcels from the courier and contact customer service.
- If delivered unattended, contact us for next steps.
- Shipping Method: Standard economy ground services via manufacturer-chosen carriers.
- Processing: 1–2 business days (possible delays due to manufacturer coordination).
- Transit Times: 1–5 business days (varies by manufacturer location and destination).
- Tracking: Email with tracking info sent after dispatch.
- Updates: Prompt notifications for any delays or issues.
This policy applies to USA orders. International orders may incur additional duties, taxes, and fees, for which customers are responsible.
Tracking details emailed after dispatch. Contact customer service for tracking issues.
Email support@goseiapparel.com for shipping inquiries.
By ordering, you acknowledge and agree to these policies. We reserve the right to update them as needed.
